Shipping policy

Last updated: July 2026

Thank you for shopping with Marayn Menswear.

We proudly operate from regional New South Wales, Australia. Every order is carefully packed by our small team with quality and care.

Processing Times

Ready-to-Ship Items

Ready-to-ship products are generally dispatched within 2–3 business days of your order being placed, unless otherwise stated on our website.

Please note that dispatch times may occasionally be extended. Reasons may include, but are not limited to:

  • Our team attending trade shows, fashion events, exhibitions or markets.
  • Public holidays.
  • High order volumes.
  • Unforeseen operational circumstances.

Where possible, any significant delays will be communicated via the website banner located at the top of our homepage.

Made-to-Order & Out-of-Stock Items

If an item is temporarily out of stock or listed as Made to Order, production will commence once your order has been received.

These items generally require an additional 5–10 business days before dispatch.

Preorder Items

Preorder products are items that have not yet entered production or are currently being produced.

Each preorder product will display an estimated dispatch date on its individual product page.

By purchasing a preorder item, you acknowledge that:

  • payment is taken at the time of purchase;
  • dispatch will occur on or around the advertised dispatch date;
  • production schedules may occasionally change due to circumstances outside our control.

Should any significant delays occur, we will contact affected customers as soon as reasonably possible.

Combined Orders

If your order contains both ready-to-ship and preorder or made-to-order items, your order may be shipped together once all items are ready unless separate shipping has been arranged.

Shipping Within Australia

Orders are shipped using Australia Post or another reputable courier selected by Marayn Menswear.

Shipping costs are calculated during checkout based on your location and order size.

Estimated delivery timeframes after dispatch are:

  • NSW: 2–5 business days
  • Interstate: 3–8 business days
  • Regional and remote locations may require additional time.

These delivery estimates are provided by shipping carriers and are not guaranteed.

International Shipping

International shipping is not currently available.

We look forward to offering international shipping in the future.

Tracking

Once your order has been dispatched, you will receive an email containing your tracking information where available.

Incorrect Shipping Information

Please ensure your shipping details are accurate before placing your order.

If a parcel is returned due to an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the parcel can be resent.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost, please contact us as soon as reasonably possible at hello@maraynmenswear.com.au so we can assist with lodging an enquiry with the shipping provider.

Delivery Delays

While we do everything possible to dispatch orders promptly, Marayn Menswear cannot guarantee delivery dates and is not responsible for delays caused by postal services, courier companies, severe weather, industrial action or other events outside our reasonable control.